Welcome to Face Republic UAE! We are committed to protecting the privacy of your personal information. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information when using our website https://uat.facerepublic.ae/ and related services (the “Services”).

1. Information We Collect

Information You Provide Directly: When you engage with our Services, we may collect information you provide, including:

• Contact Information: Such as your name, address, phone number, and email address.
• Order Information: Including your billing and shipping addresses, payment confirmations, email, and phone number.
• Account Information: Such as your username, password, security questions, and additional information to ensure account security.
• Customer Support Information: Any details you choose to share when communicating with us, for instance, when submitting a message or feedback through the Services.

Some features of our Services may require this information. Please note that opting not to provide certain information may limit your access to these features.

Usage Data: We may also automatically collect data about your interactions with our Services (“Usage Data”) through cookies, pixels, and similar technologies (“Cookies”). This data may include information such as device details, browser type, network connection, IP address, and other information regarding how you access and use our website.

2. How We Use Your Personal Information

Providing Products and Services: We use your information to fulfill our contract with you by processing payments, managing orders, sending notifications about your account, and supporting returns and exchanges. Additionally, your account may be enhanced through integrations with other WordPress services, where WordPress will handle your information in accordance with its Privacy Policy.

Marketing and Advertising: With your consent, we may use your information for marketing purposes, including sending promotional communications via email, SMS, or mail. You can opt out of these communications at any time. Additionally, we may use this data to personalize your experience and tailor advertising on our Site or third-party platforms.

Security and Fraud Prevention: To safeguard our Services, we use your information to detect, investigate, and prevent potential fraud, unauthorized activities, or illegal behavior. For account security, we advise against sharing your login details. If you suspect your account is compromised, please contact us immediately.

Communications and Service Improvement: We may use your information to respond to inquiries, provide customer support, and improve our Services. This is in our legitimate interest to deliver responsive services and maintain our relationship with you.

3. Data Sharing

We respect your privacy and only share personal data as follows:

• Data Encryption: We employ Secure Socket Layer (SSL) encryption to safeguard sensitive data, such as payment details, during transmission.
• Access Controls: Access to personal information is restricted to authorized personnel who require this information to perform their duties.
• Data Retention:
  – Account Data: Retained as long as your account remains active.
  – Order Data: Retained for [specify duration, e.g., “up to 5 years”] for purposes related to order processing, legal compliance, and customer support.
• Data Disposal: When no longer needed, we securely delete or anonymize your data following industry standards and regulatory requirements.
• Regular Security Audits: Our systems undergo regular security checks to ensure compliance with industry standards.

Please note that while we take every precaution to secure your data, no system is entirely foolproof. Contact us if you have concerns about data security.

5. Your Rights

Depending on your jurisdiction, you may have specific rights concerning your personal data, such as:

• Right to Access: You may request details about the personal information we hold about you, including how it is used and shared.
• Right to Delete: You can request the deletion of your personal information, subject to legal requirements.
• Right to Correct: If your information is incorrect, you can request that we correct it.
• Right to Data Portability: You may have the right to request a copy of your data or transfer it to a third party.
• Restriction of Processing: In certain situations, you may ask us to limit the processing of your information.
• Withdrawal of Consent: Where we rely on your consent for processing, you have the right to withdraw this consent at any time.
• Appeal: If we decline a request, you may appeal by replying to our response directly.
• Managing Communication Preferences: You may opt out of promotional emails at any time by following the unsubscribe link in our communications.

Note that opting out may not affect non-promotional emails, such as those about account activity or orders.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. For details on the types of cookies we use, please refer to the WordPress Cookies Policy: https://wordpress.org/about/privacy/cookies/.